Mission statement

Our mission is to realize the tremendous potential of The Chimera Gorge Western Railroad by providing transportation services that consistently meet our customers' expectations.

We will know we have succeeded when:

Our customers find it easy to do business with us, receive 100% on time, damage-free service, accurate and timely information regarding their shipment, and the best value for their transportation dollar.

Our employees work in a safe environment free of accidents and injuries, are focused on continuous improvement, share the opportunity for personal and professional growth that is available to all members of our diverse work force, and take pride in their association with the
CGW RR.

Our owners earn financial returns that exceed other railroads and the general market as a result of CGW's superior revenue growth, an operating ratio in the low 70s, and a return on invested capital which is greater than our cost of capital.

The communities we serve benefit from our sensitivity to their interests and to the environment in general, our adherence to the highest legal and ethical standards, and the participation of our company and our employees in community activities.

 

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